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FAQs

FAQs

What Is Your Typical Lead Time?

We are usually able to ship orders placed online withing 2 or 3 day.

What Type Of Shipping Do You Use By Default?

Orders are shipped UPS ground, or USPS Express for international orders. If we run late on an order we will use UPS 2-Day.

Can I Pay For Faster Shipping?

Yes, at the top of the shopping cart are links to upgraded shipping options that you can add to your cart like a normal item. You can add TWO DAY shipping or OVERNIGHT shipping.

How often do your products need calibration?

Under normal conditions, no scheduled calibration is required. Solid-state surface-mount hardware designs save everyone time and labor costs.

Do You Accept Returns? For How Long?

Yes, you can return any undamaged equipment within 30 days of your purchase!

How do I send in a device for repairs?

No need for an RMA number, just send us an email with your information, and ship the device back to us in Nevada. We can typically process your RMA within a few days!

What Is Your Typical Lead Time?

We are usually able to ship orders placed online withing 2 or 3 day.

What Type Of Shipping Do You Use By Default?

Orders are shipped UPS ground, or USPS Express for international orders. If we run late on an order we will use UPS 2-Day.

Can I Pay For Faster Shipping?

Yes, at the top of the shopping cart are links to upgraded shipping options that you can add to your cart like a normal item. You can add TWO DAY shipping or OVERNIGHT shipping.

How often do your products need calibration?

Under normal conditions, no scheduled calibration is required. Solid-state surface-mount hardware designs save everyone time and labor costs.

Do You Accept Returns? For How Long?

Yes, you can return any undamaged equipment within 30 days of your purchase!

How do I send in a device for repairs?

No need for an RMA number, just send us an email with your information, and ship the device back to us in Nevada. We can typically process your RMA within a few days!

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